Need for software security management for the telecommunications industry
Few industries have undergone many changes so quickly, such as telecommunications’ Increased competition, deregulation and industry convergence around the world have led to almost Darwinian struggle to remain competitive, and far less profitable’ As competition intensifies and the network becomes a commodity, service providers are faced with the need to reduce costs and add value to their services’ Today, customers can choose between different media and, consequently, customer service and marketing in the strategic roles in maintaining and gaining market share’ All these changes require a transport infrastructure to support more flexible and responsive’ In summary, a telecommunications company can no longer focus on the network, centered around the customer’
The scale of the suite of enterprise applications TELECOM
SECURITY
- Determine the activity logs: Provide a verifiable monitoring of the user or administrator of activities and events generated by network devices’ Ensure the activity records must contain sufficient information to establish individual accountability, reconstruction of past events, detect intrusion attempts, and analysis of security incidents and long term, the trend analysis’ Activity Log information to identify the causes of a safety problem and prevent future incidents’ For example, records of activities can be used to reconstruct the sequence of events leading to a problem’
- Network Operator Authentication: Based on a strong centralization of the administration and enforcement of passwords ensures that only authenticated traders to access management systems’ Centralized management of passwords password allows the application of force and eliminated the need for local storage of passwords in the network elements and EMS (Element Management Systems)’ Permission to use network operators of identity to determine user privileges’ This helps determine which systems can access the functions they can perform and the areas, systems and functions are not allowed access’
- Consolidation of network management: traffic to protect the confidentiality and integrity of network management data rates – particularly important for increasing bandwidth usage in network management’ Encryption provides a high degree of protection against internal and external threats, with the exception of the small group of people who have legitimate access to encryption keys’
- The secure remote access for operators, security must be provided for operators and administrators that manage the network from a remote location via a public network’ Ensuring the safety of using IPSec virtual private network solution is required, which provide strong encryption and authentication of all remote operators’
- Firewalls and VLANs: segmentation of the partition of network devices and traffic management to other, less confidential, such as Web servers and systems for wireless LANs’ The firewall controls the type of traffic can pass through the border between the areas of security’
- Intrusion Detection Systems: Included in the management of network servers to defend against intrusions by alerting administrators of potential security incidents, such as a server or DoS attack’
- Hardening of operating systems is used to manage the network, some security weaknesses in the potential of general purpose operating systems and real-time embedded operating systems’ OS hardening procedures and must use the latest patches from the operating system manufacturer’
- Anti-virus scanning affects all internal and third party software packages with the tools to detect viruses before integrating the software into a product or a network’ A rigorous process in place ensures that the software management of the network are free of viruses’
Application
Integrated Data Storage
- Collect information from all internal and external sources
- Improve your marketing and sales
- Giving each of your employees and the ability to analyze the reports they need
- Improve their ability to decide
Scalability
- Implement in your business – regardless of size
- The growth of your solution as your business grows
Open Interfaces
- Integrate all your old and new solutions to create a single, comprehensive environment
- Integrating the latest technological innovations, as
Data Structures
- Lean structures database’ Poor data structure is important for maintaining the databases to a manageable size, especially with regard to the transaction data (eg the screen)’
- Reduce the number of messages’ As described above, the number of messages is minimized’
APPLICATION
Managing Customer Service
- Marketing and customer analysis
- Logistics Management
- Lead and Opportunity Management
- Order management, brokering and monitoring
- The management of complaints
- Call Center
Distributor Management
- Lifecycle Management Marchand
- Dealer Operations Management
- Management Incentive and Commission
- Forecasting and Replenishment
Network Management
- Managing supply and demand
- Project Management and Investment
- Inventory and Fixed Asset Management
- Mobile Workforce Management
Client Financial Management
- Claims and Collections
- Financial Services and the management of disputes
- Credit Management
- The electronic bill presentment and payment
- Convergent Billing
Business Intelligence
- Call Analysis
- Network Analysis
- Analysis of turnover
- Analysis of Income
- The analysis of fraud
- Analysis Service
- Market Analysis
- Partner of analyzing
