Best Practices in the choice of network monitoring software
and Blue Cross Blue Shield of Hawaii (HMSA) found itself with a rapidly expanding network and data center’ Our network devices, servers and software have become increasingly complex and we knew we would have the technology to get better control of our systems and network’
In the past we have faced the same dilemma that systems administrators in all IT organizations face: weighing the value of simple monitoring solutions expensive, feature-rich enterprise solutions that require maintenance work’ We try to implement a comprehensive system and network monitoring package from a major supplier, but the product has never been fully implemented or adopted by users because of its complexity dominatrix’ Quickly implemented an inexpensive, low-end packages provided basic surveillance? but not much more functionality for our organization, such as performance and implementation of monitoring’
We knew we had to take a completely new approach’ We decided to develop a set of best practices to ensure that new investments in the monitoring system and network will be a success’
At the core of these best practices are the two issues? HMSA simplicity and cost effectiveness? s the basis of best practices on the basis of five elements:
- Control Center of the technical data must be based on the Web’ Web-based technology simplifies the deployment of this system because it does not apply on the client side must be installed and updated’ In addition, administrators can work from anywhere’ Web-based user interfaces are generally easy to learn, which will facilitate the adoption and reduce training costs’
- Monitoring technology should be based on standards’ HMSA chose to adhere to industry standards such as Network Monitoring Protocol Simple (SNMP) to simplify configuration and installation and to avoid being locked into one supplier? S solution’ Because SNMP is supported by almost all vendors of hardware and software, monitoring a heterogeneous environment composed of many products is greatly simplified’
- Monitoring technology should be more than automation consulting or manpower intensive’ And costly expenditure of valuable resources in the long term software projects business was risky and expensive’
- The operations center of the data should be regarded as a business process’ Departments tend to be regarded as a monitoring technology graph showing trends and sends alerts when there are network problems’
- Monitoring technology with simple license terms is preferable to products with many additional modules or hidden’ To control the cost of monitoring application, a company needs visibility of up to five years or 10 years of maintenance costs’ Many providers of enterprise software? products are composed of many modules and components that have different pricing models and require training and support’ HMSA believes that products with a number of factors that tend to be more costly and complex to maintain over time’
We evaluated over 15 vendors of these practices and found that Citti? S Atalaya was followed by the most appropriate platform’ With work and our strong best practice, we have successfully implemented enterprise-class system and network monitoring 500 servers and network devices in a timely and cost-effectively’ Also, get complete control and visibility of our network of large, complex organization requires’
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